Privacy Policy

Last Updated: September 25, 2025
Company: Golden Ritual
Contact Email: info@goldenritul.com

This Privacy Policy explains how Golden Ritual (“Golden Ritual,” “we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you visit our website, interact with our content, or make a purchase from our online store (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Policy. If you do not agree, please discontinue use of the Services.

If you have any questions about this Policy, want to exercise a privacy right, or wish to make a complaint, contact us:

Email: info@goldenritul.com

Mailing Address: Golden Ritual, United States

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). The types of information we collect depend on how you interact with us.

1. Device & Usage Data (Automatically Collected)

Examples: IP address, device type, browser version, operating system, location (city, region), and activity such as pages viewed or time spent.
How: Cookies, tags, analytics tools, and log files.
Why: To ensure secure website functionality, prevent fraud, analyze performance, and improve user experience.

2. Order & Account Information (Provided by You)

Examples: Name, email, phone number, billing/shipping address, order details, and payment method (processed securely by third-party payment gateways).
Why: To process and fulfill orders, send confirmations, handle returns, detect fraud, and comply with tax and legal requirements.
Payment Security: We do not store your full payment details. All transactions are processed securely via Shopify and its trusted payment partners.

3. Customer Support & Communication

Examples: Emails, chat messages, reviews, or feedback you send us.
Why: To respond to inquiries, offer support, and improve our services.

4. Marketing Preferences

Examples: Newsletter opt-ins, promotional preferences, and engagement with marketing campaigns.
Why: To send relevant offers and updates (only if you’ve opted in), and to honor your opt-out preferences.

5. User-Generated Content

Examples: Product reviews, testimonials, or photos you submit.
Why: To display authentic customer experiences and improve our product catalog.

How We Use Your Information

We use Personal Information to:

Process and fulfill orders

Provide customer service and support

Communicate order updates and shipping confirmations

Improve our website and product offerings

Personalize your shopping experience

Detect, prevent, and investigate fraud or abuse

Comply with legal obligations (tax, accounting, product safety)

How We Share Information

We do not sell your Personal Information. We may share it with trusted third parties who help us operate our business — always under strict confidentiality agreements:

Shopify (our eCommerce platform)

Payment processors

Shipping and logistics providers

Analytics and marketing partners

Customer service and email support tools

Legal, tax, and accounting professionals when required

If Golden Ritual is involved in a business transaction (such as a merger or acquisition), your data may be transferred as allowed by law.

Cookies & Tracking Technologies

Cookies are small text files used to enhance your browsing experience. We use:

Essential cookies: Enable secure checkout and account access.

Functional cookies: Remember preferences and language.

Analytics cookies: Measure traffic and improve performance.

Advertising cookies: Display relevant promotions (where permitted).

You can manage or disable cookies via your browser settings. Blocking some cookies may affect functionality.

Data Retention

We keep your Personal Information only as long as needed for:

Active orders or account management

Legal, tax, and accounting purposes

Resolving disputes or enforcing our terms

When no longer required, we securely delete or anonymize your data.

Your Rights

Depending on your region, you may have the right to:

Access or request a copy of your data

Correct or update inaccurate information

Request deletion (“right to be forgotten”)

Withdraw consent for marketing

Object to processing under certain conditions

To exercise any of these rights, please contact us at info@goldenritul.com
.

Children’s Privacy

Our Services are not directed toward children under 13. We do not knowingly collect data from minors. If you believe a child has shared information with us, contact info@goldenritul.com
so we can remove it.

Security

We use industry-standard safeguards including encryption, access controls, and secure hosting to protect your data. However, no system is completely secure — please use caution when sharing information online.

Third-Party Links

Our website may include links to third-party websites or social media. We are not responsible for their privacy practices, so please review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices, legal requirements, or service updates. The revised version will always show the updated date at the top. Significant changes will be communicated via our website or email.

How to Reach Us About Privacy

Primary Contact: info@goldenritul.com

Mailing Address: Golden Ritual, United States